Privacy Policy
Effective Date: 1 January 2017
1. Introduction
Welcome to CIEMS. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website: https://ciems.co.in/
2. Information We Collect
a. Personal Information
We may collect the following personal information:
- Name
- Email address
- Phone number
- Company name
- Any details submitted through contact forms
b. Non-Personal Information
We may collect the following non-personal information:
- IP address
- Browser type
- Device information
- Pages visited and time spent
3. How We Use Your Information
We use the collected information to:
- Respond to inquiries and provide support
- Offer our environmental consultancy services
- Improve website performance and user experience
- Send updates, proposals, or service-related communications
- Comply with legal obligations
4. Sharing of Information
We do not sell or rent your personal data. We may share information with:
- Internal team members
- Service providers (hosting, analytics tools)
- Government authorities (if required for compliance work)
5. Cookies Policy
We use cookies to improve your experience and analyze website traffic. These include:
- Essential cookies (required for basic website functionality)
- Analytics cookies (to understand how visitors use our website)
- Functional cookies (to remember preferences and enhance your experience)
These cookies help us optimize performance and provide better services.
By continuing to use our website, you agree to our use of cookies. You can manage or disable cookies anytime through your browser settings.
6. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure.
7. Data Retention Period
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, regulatory, and business requirements.
Typically:
- Contact form data is retained for up to 12–24 months
- Client/project-related data is retained for the duration of the engagement and as required by law
- Non-personal data may be retained for analytics purposes
After this period, your data is securely deleted or anonymized.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Your Rights
You have the right to:
- Access your data
- Request correction
- Request deletion
- Raise a complaint with authorities if you feel your data is not handled properly by us
To exercise your rights, contact us at:
info@ciems.co.in
10. Compliance with Data Protection Laws
We comply with the Digital Personal Data Protection Act, 2023, and ensure your data is handled securely and responsibly.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
12. Contact Us
If you have any questions or concerns, please contact us:
- Email: info@ciems.co.in
- Phone: +91-8780803334